Shipping Info

Most orders are sent within 1–2 working days, and we always aim for next-day delivery.

If you have a special request or need something urgently, just send us a message — we’ll always do our best to help.

Every order is carefully packed with love and attention to detail.

You can return items within 14 days of receiving your order, as long as they’re in their original condition with tags attached.

To start a return, email info@sovanilla.com with your order number and the item(s) you’d like to return.

Please note, we don’t accept returns on jewellery.